Shipping Policy

ORDER PROCESSING:

Please allow 1-2 days to process your order. Expect an email within 4-5 days to let you know your order is on the way!

When your order is ready for delivery, you will receive an email with real-time tracking information.

SHIPPING TIMES:

Orders are generally shipped within 5-7 days from purchase, and are delivered via domestic courier.

SHIPPING COSTS:  

We offer FREE shipping on all orders, the discount will be automatically applied at checkout and it can be combined with other offers. Please note that, depending on payment type, you may not see the discount code, but you will not be charged for shipping.

INTERNATIONAL SHIPPING:

We currently only ship to the U.S. - apologies to our international friends, but we hope this changes soon!

REFUNDS, RETURNS AND EXCHANGES

We have a 30-day return policy, please see our Return Policy for details.

If you have any further questions, please don't hesitate to contact us at support@hostelgear.co.